Payment and Shipping Policy

1. What payment methods are available?

We accept all payment method except credit/debit card payments. For more information, please contact us via WhatsApp at +65 9670 6688.

2. What are the shipping options?

• All orders are shipped internationally via reputable courier services.
• Import duties, taxes, and fees are the buyer’s responsibility.

3. Processing & Delivery Time

• Orders are processed every Thursday after payment confirmation.
• Once dispatched, a tracking number will be sent via WhatsApp at +65 9670 6688.
• Shipments from Myanmar to Ruili may not be trackable and typically take around half a month to one month for delivery.
• Shipments from Ruili typically takes approximately 7 to 15 business days, depending on the destination.

4. Important Shipping Information

• Customers must ensure that their shipping details (address, postal code, contact number) are accurate. We are not responsible for delivery delays due to incorrect information.
• If no one is available to receive the parcel, the buyer must coordinate with the courier company.
• All shipments are securely packed. While we are not liable for lost or damaged items during transit, we will assist in following up with the courier if needed.
• We provide necessary supporting documents for customs clearance, but we are not responsible for any customs delays.